Refund Policy Effective Date: [05/09/2023] Thank you for choosing Mark2fashion Tech Web Services Pvt Ltd for your online service needs. We value your satisfaction and want to ensure that you have a positive experience with our services.
Please read our refund policy carefully to understand your rights and responsibilities when it comes to refunds.
1. Refund Eligibility We offer refunds in the following situations:
Service Non-Delivery: If you have purchased a service from our website, and we fail to deliver the service as described, you may be eligible for a refund.
Service Cancellation: If you request a cancellation of a service before it is delivered or initiated, you may be eligible for a refund, subject to the terms and conditions outlined below.
2. Refund Request Process To request a refund, please follow these steps: Contact our customer support team at [support@mark2fashiontech.in, or 9429691529 within [7 days] from the date of purchase or service initiation. Provide your order details and a clear explanation of the reason for your refund request. Our team will review your request and may request additional information.
3. Refund Processing Once your refund request is approved, we will process your refund within [7 business days]. Refunds will be issued through the original payment method used during the purchase. Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider.
4. Non-Refundable Situations Refunds may not be granted in the following situations: Services that have been fully delivered and utilized by the customer. Requests for refunds made beyond the specified time frame mentioned in this policy. Services that were provided as part of a special promotion or discount, unless explicitly stated otherwise.
5. Dispute Resolution If you are dissatisfied with our decision regarding your refund request, please contact us to discuss the issue further. We are committed to finding a fair resolution to any disputes.
6. Contact Information If you have any questions or need assistance with the refund process, please contact us at: Email: [insert contact email] Phone: 9429691529
We appreciate your trust in Mark2fashion Tech Web Services Pvt Ltd, and we are dedicated to providing you with the best possible service. Note:
This refund policy is subject to change, and any updates will be posted on our website.